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    City of New Smyrna Beach
    Human Resource Director

    Verified: 3/14/19

    The Human Resources Director is a Department head position responsible for providing leadership and resources to support the development and integration of Human Resources. Directs and guides all phases of the employee life-cycle including: recruiting, training and development, performance management, compensation and benefits, safety and workers compensation, employee relations, and employment law compliance.

    ESSENTIAL JOB FUNCTIONS Provides a leadership role for the City with respect to all matters concerning Human Resources. Serves as a consultant to management in all areas of human resources. Works closely with department and division heads to determine HR need.
    Establishes or recommends the establishment of personnel standards, policies, procedures, forms and regulations within City policies. Recommends and implements appropriate organization structure, staffing, classification, and compensation. Directs and participates in recruitment, placement, position classification, and the record-keeping process. Responsible for and recommends direction and strategy for the negotiation and administration of all citywide collective bargaining agreements. Responsible for effective labor relations City-wide. Serves as Chief negotiator on negotiating team in the collective bargaining process. Formulates and administers labor contracts to include bargaining employee grievances. Conducts periodic wage and fringe benefit surveys and recommends appropriate revisions to the pay plan. Administers the position classification and pay plan. Administers the City Personnel Policies and Procedures to department officials, employees and other interested parties. Oversees the coordination and provides information to employees on annual open enrollment for City benefits (health, dental, and life insurance, etc.) Communicates with the City Commission, City Manager, and others by providing periodic and on-request reports, and presentations. Prepares periodic, routine and special reports. Prepares and justifies budget estimates. Maintains and updates survey data relating to salaries and classification. Coordinates the City’s affirmative action programs.
    Provides oversight to all employee relations activities within the City, assisting management in the development and delivery of all employee disciplinary actions. Acts as the custodian of employee personnel files and maintain personnel records through appropriate systems, forms, procedures, and methods of recordkeeping. Investigates problems incident to the reallocation of positions, working conditions, disciplinary actions, and non-union grievances. Prepares employee separation notices and related documentation. Oversees workers compensation claims coordinates cases with workers compensation insurance carrier and monitors employee progress. Administers testing for promotional and psychological purposes. Oversees the annual awards banquet, United Way campaigns, etc. Direct supervision and training of Human Resources staff. Performs other related duties as assigned.

    EDUCATIONAL REQUIREMENTS: • Bachelor’s degree in Human Resources, Business Administration or equivalent from an accredited four-year college or university.
    A Master's degree in Human Resources is preferred. Five to seven years of experience of a progressively responsible nature in personnel management and labor relations, including experience in a technical capacity of public personnel work. Public sector management experience in local government and/or municipal utilities is desirable. Municipal experience with labor unions is preferred. Any combination of education, training, and experience, which provides the required knowledge, skills, and abilities to perform the essential functions of the job.
    Licenses and Certifications: Senior Professional in Human Resources (SPHR), from the Human Resources Certification Institute or Senior Certified Professional (SHRM-SCP), from the Society for Human Resource Management. Membership/Certification in a National Personnel Association (IPMA).

    KNOWLEDGE, SKILLS, AND ABILITIES • Knowledge of the principles of public personnel administration, position classification, salary administration, collective bargaining, and the field of safety. Knowledge of governmental organization.
    Ability to delegate authority, to plan, organize, and review the work of technical and administrative personnel. Ability to prepare comprehensive memoranda and to present ideas clearly, concisely, orally and in writing. Ability to assist in the development of long-range plans for personnel-related programs. Skill in the development, organization, and maintenance of various personnel records.
    Advanced organization, mathematical, clerical, written and verbal communication, and computer skills. Ability to exercise independent judgment and discretion in performing job functions.
    Ability to interact with a variety of persons and agencies in a confidential, effective and positive manner. Ability to keep abreast of changing laws and procedures related to the specific duties of the job. Ability to supervise and train others. Ability to perform the duties of the job without the need for direct supervision.

    WORKING CONDITIONS: Works in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

    Personal Computer, General Office Equipment  

    CULTURAL EXPECTATIONS:  This position is part of the City’s Emergency Management Team and, as such, shall be expected to perform all duties that are assigned during an emergency management operation. Any additional compensation, above the normal weekly salary, shall be outlined by the City Manager in the City’s Emergency Management Activation and Emergency Declaration. Failure to appear to perform emergency management assignment and to work assigned shifts as scheduled by the City’s Emergency Management Director or individuals designated by the City Manager to assign such functions will result in disciplinary action up to and including termination.

    This class specification should not be interpreted as all-inclusive. It is intended to identify the essential functions and requirements of this job. Incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this specification. Any essential function or requirement of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the incumbent/applicant when possible.


    Command Medical Products, Ormond Beach
    Quality Assurance & Regulatory Compliance Manager

    Verified: 1/4/19

    The ideal candidate is a critical thinker who will proactively ensure compliance to and improve the quality system of Command Medical Products through internal audits, participation in process improvement programs and interaction with key stakeholders. The incumbent must ensure internal and external customer quality expectations are met. Formal problem-solving experience in a manufacturing environment using tools such as Six Sigma/DMAIC is a requirement.

    ESSENTIAL JOB RESPONSIBILITIES • Lead the quality department as part of the executive team to collaborate on company strategy and deployment with direct accountability for quality department budget. • Manages and maintain all aspects of the quality management system to ensure regulatory compliance, maintenance of ISO certification and product quality excellence • Acts as management representative for all FDA, ISO, and customer audits with a goal of zero (0) major findings • Develop and supervise highly functional quality department including Quality lab supervisor, documentation control clerk(s) and quality engineers. Provide guidance, support, coaching, mentoring, training and ongoing performance feedback to foster a strong and collaborative team • Create and maintain internal audit plan inclusive of: auditor training, scheduled plan for audit completion and closure of internal audit findings to ensure compliance with the quality management system • Provide specific oversight of incoming area to ensure raw materials are received into inventory via appropriate inspection within designated time frame metric to support production requirements. Current target of 3 days from receipt • Implement company-wide utilization of SPC/Trending within incoming inspection and production to prevent potential issues and support continuous improvement objectives • Assume ownership for tactical execution of the quality department with specific emphasis on meeting metrics established including: • Internal Quality Issues • Disposition within 3 days for 90% of the issues • Identifies root causes and preventative actions within 30 days • Complaint Handling • Acknowledges within 24 hours and closes 95% of complaints within 30 days or less • Leads, directs, and ensures customer satisfaction in the resolution of quality failure events • Provides leadership analyzing customer returns • CAPA’s • Closes 95% within 60 days • Leads/supports root cause identification of sustainable corrective actions for Corrective and Preventative Actions (CAPAs) • Drives continuous improvement by leading formal problem-solving events with internal and external teams • Explores, researches and maintain appropriate metrology/lab equipment to meet demands of the business • Assists and supports customer and prospective client visits as required • Performs other duties as necessary in support of business objectives.

    EDUCATIONAL REQUIREMENTS: • BA or BS in Engineering or technical discipline (will consider same/similar work experience in lieu of formal degree). • GD&T Training preferred. • CQM, CQA preferred

    TECHNICAL EXPERIENCE REQUIREMENTS: • Experience with APQP, PFMEA, SPC, measurement techniques, metrology, blueprints, and control plans • QMS administration, supplier quality development • Knowledge of • Thorough understanding of FDA, ISO 13485:2016 requirements and auditing • Complaint handling & CAPA process • SPC/Trending • Documentation control

    INDUSTRY EXPERIENCE • 5+ years relevant work experience in an MFG environment • Demonstrated problem-solving skills • Demonstrated customer service skills

    COMPETENCIES • Must be resourceful – find ways to deal with barriers to success • Must recognize own strengths and weaknesses • Works through conflicts constructively • Utilizes Fact-Based Problem Solving • Analyzes and solves problems based on facts • Understands, practices and uses fact-based problem-solving tools (Fishbone, 8D, 5 Why’s, etc.) • Analyzes Issues • Uses logical rational thought to make good decisions quickly • Gathers relevant information systematically • Considers a broad range of issues or factors • Grasps complexities and perceived relationships among problem or issues • Seeks input from others • Uses accurate logic in analysis • Sets stretch goals for self and team • Shows high level of accountability • Provides praise and recognition along with constructive criticism and feedback • Demonstrates ability to be respectfully assertive when necessary • Highly organized with excellent attention to detail • Must be a hands-on person, willing to dig in as necessary • Exhibits excellent Communication skills • Writes effectively; Conveys information clearly and effectively through formal and informal documents • Reviews and edits written work constructively • Demonstrates ability with Process Evaluation/Improvement • Analyzes current processes to determine if they need to be changed or if entirely new processes need to be implemented • Identifies opportunities to improve a process by making it more efficient and/or effective while achieving superior results • Utilizes Workflow Analysis • Decomposes high level functions into their functional pieces and analyzes the processes to determine how efficiently the functions are being performed. • Utilizes Statistical Tools • Has a high level of understanding and use of SPC, regression analysis, significance testing, measurement system analysis, as quality improvement tools • Apply Error Proofing • Understands the use and design of error proofing devices • Metrology Tools • Understands the use and maintenance of calipers, height gages, gage blocks, etc. • Command Medical Products operating systems principles and objectives • Recognizes all CMP established operating systems (e.g. quality, environmental) • Understands the responsibility to maintain; familiarity with our systems and this position’s role in support of these systems, including considering the impact of individual actions on the systems and the responsibility to communicate concerns and improvement ideas

    CULTURAL EXPECTATIONS Our Core Values impact how the business is managed from day to day operational decisions through leadership deployment of long-term strategic planning. 1.) Accountable to our; Employees (well-being), Customers (value), Stakeholders (profitability), Community (stewardship). 2.) Lead and act with Integrity, Honesty and Respect 3.) Commitment to Operational Excellence Companywide The entire employee family within Command Medical Products have a common belief in our core values and we are proud of what they stand for. Members joining our team are expected to believe and follow our Core Values by • Being open, fair and honest. • By honoring our commitments • Having a bias toward action and look at every experience as a learning opportunity • Being curious and continuously learning and growing • Seeking out new challenges and taking calculated risks • Leading by example and providing opportunities for other to learn • Being a team player; placing our shared fate above personal ambition • Creating an environment free of fear, where healthy conflict leads to better solutions • Recognizing others’ contributions to the team’s success • Make a difference by creating something better than what you begin with This position description is intended to provide a general overview and guide the activities for the QARA Manager. The above statements are intended to describe the general nature and level of work and the competencies required by persons assigned to this job. They are not an exhaustive list of all duties, responsibilities, knowledge, skills, abilities and working conditions associated with this job

    Embry-Riddle Aeronautical University

    Compensation Analyst

    Verified: 3/19/19

    Embry-Riddle Aeronautical University's Human Resources Department is currently recruiting for an experienced Compensation Analyst to join the HR Operations Team. The Compensation Analyst is responsible for supporting the implementation, communication, and administration of compensation programs, as well as policies and procedures. This role is responsible for supporting the annual merit cycle. This position is also responsible for in-depth analysis of internal and external compensation data, partnering with business managers and executives on compensation related matters, working with cross-functional teams on various projects and initiatives, developing solutions to compensation situations, and will ensure compliance with federal, state and local laws/regulations impacting compensation practices. This position will provide analytical services to the HR Department by assisting in decision making on a variety of compensation and administrative issues. The Compensation Analyst will perform analytical work in areas pertaining to wage and salary administration and prepare and present concise reports, analyses, and recommendations to HR leadership.  The Analyst will also facilitate the use of reporting tools and database technology for the Human Resources operations to maximize customer satisfaction, staff effectiveness, and information as a management tool. The Compensation Analyst will assist with University compensation policies and procedures and develop and lead training programs specific to Compensation. They will also be tasked with supporting university-wide strategic initiatives through a variety of assessments and metrics utilizing several different technologies and methodologies.


    Compensation Administration: 

    • Manage the completion of multiple salary surveys and governmental reporting including, but not limited to:
    • CUPA Administrative, Professional, Non-Exempt, Faculty and Adjunct Compensation Survey’s
    • Federal VETS-4212 Report
    • Affirmative Action Plan
    • Department of Labor Occupational Employment Survey for various states
    • IPEDS Reporting
    • Perform compensation reviews to ensure fair and equitable compensation in alignment with university strategic goals Evaluating FLSA status across all positions
    • Assist in the development and administration of the employee compensation and classification system. Work with HR leadership and campus leadership in data review. Provide expertise in market movement and forecasting.
    • Maintain current position description process; ensuring the completeness and proper classification.
    • Manage the create, modify and update position definitions with Oracle Ebusiness HRIS.
    • Grants Office processing
    • EOM processing

    Business Analytics: 

    • Design, develop, coordinate, administer, and evaluate new and existing analytics by working with HR leadership along with university leadership. 
    • Coordinates the collection and preparation of pertinent information for the HR department monthly report.
    • Write programs to extract information from the HRIS and present logical and accurate reports to fulfill the University’s information and data analysis needs.
    • Conduct internal database audits and continued improvement in record accuracy through Oracle EBusiness Suite. Recommend courses of actions and solutions to assist increasing database quality. Review weekly processes for errors and suggest a course of action.
    • Responsible for program design and analysis, coding and testing to extract information from the HRMS and present logical and accurate reports to fulfill the University’s information and data analysis needs.


    Required Qualifications:

    • Bachelor's Degree in Human Resources or a related field
    • At least three years of experience working in a compensation role
    • Technical expertise with Microsoft operating systems, primarily Excel, PowerPoint, Word, and Outlook
    • Advanced ability with Excel and experience with creating presentations that include metrics and graphic representation
    • Familiar with HRIS systems and various reporting software
    • Strong analytical problem-solving skills and ability to exercise independent judgment when formulating decisions
    • Self-motivated and able to learn new concepts and technology quickly and independently
    • Knowledge of human resources policies and procedures surrounding compensation
    • Superior project management skills and a sense of urgency 
    • Strong communications skills and comfort in delivering formal presentations to leadership 

    Preferred Qualifications:

    • Prior experience in a compensation role within the education industry
    • Knowledge of Oracle EBS
    • Knowledge of Polaris reporting tool
    • Experience with IPEDS and other federal reporting
    • Experience managing an affirmative action plan

    PRIMARY LOCATION: United States-Florida-Daytona Beach

    JOB: Human Resources

    EDUCATION LEVEL: Bachelor's Degree


    SCHEDULE: Full-Time

    SHIFT: Day

    TRAVEL: No